
Authors: Kerry Patterson, Grenny Joseph
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Crucial conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. This book offers readers a proven strategy for achieving goals in emotionally, sychologically, or legally charged situations. / Existen momentos claves en los que una palabra o un gesto nos pueden acercar o alejar irremisiblemente de nuestros objetivos. Conversaciones críticas le ofrece las herramientas para dirigir las conversaciones más difíciles e importantes, decir lo que piensa y ser convincente. Con este libro aprenderá a: - Preparse para situaciones de gran relevancia mediante una técnica eficaz
Pages: 288
Imprint: Empresa Activa
Format: Paperback
BISAC Code: SEL031000
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